After-sales service follow-up:
In the case of normal use of our stage lighting products, if there is a quality problem in the product, the company will provide the following service follow-up:
1) Within 7 days from the date of delivery of the product, after the test of our maintenance service center to confirm that the fault is true, you can choose to enjoy return, exchange or free maintenance service or free replacement of accessories;
2) Within 60 days from the date of delivery of the product, you can choose to enjoy exchange or free repair service or free replacement of accessories;
3) Within 12 months from the date of delivery of the product, you can enjoy free repair service or free replacement of accessories; More than 12 months can enjoy paid maintenance services for life;
4) The above interpretation right belongs to Baizuan Company.

Pre-sales service follow-up:
Pre-sales technical support includes:
1) Understand customer needs and provide value-added services;
2) Formulation of technical solutions in sales work;
3) Professional and reasonable configuration list production;
4) Creation of positioning maps;
5) Production of dynamic diagrams of key customers;
6) Technical training.

In-sale service follow-up:
In-sales technical support includes:
1) Professional technical answers;
2) Professional installation and commissioning;
3) Professional on-site guidance and training.

After the customer confirms the order to order our products, BAIZUAN Lighting promises to provide customers with a sample of the goods within 7 working days, and after the sample is confirmed, it will enter mass production, and the average daily output of the same product is not less than 100 units to ensure the progress of the customer's project! The shipping logistics company can be designated by the customer, and the transportation cost shall be subject to the agreement between the two parties!